What shipping carriers do you offer?
We ship all of our packages exclusively with UPS. We offer:
- UPS Ground
- UPS 3 Day Select
- UPS 2nd Day Air
- UPS Next Day Air
Please note that all orders currently take 1 business day to package before shipping. We currently list an estimated time of arrival on the Shipping Options page during checkout.
Can I track my shipment?
Yes! All FungusAmongUs packages are shipped with tracking numbers. You will receive a shipping confirmation email when the package is shipped. You can track your packge by doing a search at http://www.ups.com with your tracking number.
I made a mistake in my order! How can I fix it?
Feel free to e-mail us at orders@fungusamongus.com. We will attempt to make the updates to your order if it has not shipped yet.
I haven't received my order yet!
We apologize for the delay! If it's been more than 2 weeks since you placed your order, please contact customer service at orders@fungusamongus.com. Please consult your tracking data before contacting us.
If I choose Next Day or 2 Day Shipping, when will I get my order?
Orders currently take 1 business day to package before shipping. Therefore, if you choose Next Day or 2nd Day shipping, it will take 1 day longer than the shipping method: 2 Days total for Next Day Air and 3 Days total for 2nd Day Air. We currently list an estimated time of arrival on the Shipping Options page during checkout.
Can I return a purchase?
Please contact us at orders@fungusamongus.com to arrange a return.
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Italian Truffle Products
